• Hygiene standards and precautions

    Latest Information

    Dear guests,

    we are delighted to welcome all guests back at BEYOND.
    Please note the special security regulations and possible entry/quarantine regulations for your planned trip.

    The health of our guests and employees is a top priority for us. In the times of the pandemic, we pay even more attention to a safe and hygienic environment. We are aware of the enormous responsibility towards our guests, employees, and partners.
    We are looking forward to welcoming you soon.

    Stay healthy!

    Your BEYOND Team

Hygiene standards and precautions

Together with our partners, neighbors and service providers we have taken all necessary precautions to prevent the virus from spreading. Our protection concept was created under the consideration of our employees and guests and taking into account the applicable legal situation and the occupational medical protection and precautionary regulations.

All cleaning procedures have been intensified and all employees have been trained in the strict hygiene guidelines. The type of cleaning and disinfection, the cleaning intervals, and the detergents were checked again and optimized according to the situation.

Content:

  1. Important information – Before your arrival

  2. Cancellations

  3. Food & Beverages

  4. How are the general areas in the hotel cleaned?

  5. How is my room cleaned?

  6. How should I behave in the hotel?

  7. What we do to protect our staff

1. Important information – Before your arrival

Good to know

To make your journey as easy as possible, we have compiled the current requirements for your stay with us. (Status: 06.09.2021)

If you have any of the following symptoms, we kindly ask you to refrain from traveling for the protection of our guests and staff:

  • Acute, non-specific general symptoms
  • Fever
  • Loss of smell and taste
  • Respiratory symptoms of any severity

If you have had contact with a person with confirmed COVID-19 disease in the last 14 days, please postpone your stay and visit us at a later time.

Please check the current entry and quarantine regulations via the official federal government website before your arrival. More here.

If you arrive from a risk area, no quarantine is required, if you have a negative COVID-19 test. If you have been in a high incidence or virus variant area before your arrival, special entry and quarantine regulations apply. Please inform yourself before arrival on the Robert Koch Institute website. More here.

A requirement for your stay with us is that you comply with the ‘3G’ rule. This means you have to be either tested, vaccinated or recovered.

The following tests are allowed:

  • PCR test (max. 48 hours old)
  • POC antigen test (max. 24 hours old)

If you have already been fully vaccinated for at least 14 days with a vaccine approved in the EU, or if you have proof of antibodies by PCR (at least 28 days/max. 6 months), you don’t need a test result. Please bring a corresponding proof for check-in.

In accordance with the current guidelines, we have developed a health check form, which summarizes the previously mentioned points. Upon arrival, you will be asked to fill it out. With this you help us to make your stay as safe as possible. Thank you very much!

2. Cancellations

Book risk-free with maximum flexibility

We know how important it is to stay flexible at the moment. That is why we offer our flexible rates to provide you with the greatest security when booking.

Choose our flexible daily rate and cancel free of charge until 6 pm one day before arrival.

BOOK HERE

Different cancellation policies apply during trade fairs.

3. Food and Beverages

Breakfast and culinary package

We are happy to continue serving our varied breakfast, small dishes, and drinks. We have made adjustments so that we can continue to maintain our usual high culinary quality and fully meet the new requirements for hygiene and safety measures.

4. How are the general areas in the hotel cleaned?

Hygiene measures in the hotel

Ein Symbol von Seifenblasen

Sufficient washing facilities, liquid soap, disposable towels and hand disinfectant are provided to guests and employees.

All surfaces, e.g. door handles, elevator buttons, and bar stools are disinfected several times a day.

All floors and steps are vacuumed daily and wiped with a disinfectant cleaner.

Guest toilets are cleaned regularly. Liquid soap, disposable towels and hand disinfectant are available.

Das Symbol eines Autausches

The use of objects that are used by several guests is reduced to a minimum throughout the company or designed so that cleaning or replacement takes place after each use.

The employees always wear freshly cleaned clothes.

Cooking uniforms are washed industrially.

When washing dishes, attention is paid to the specified water temperature of at least 60° Celsius.

Das Symbol einer Küche

The kitchens are cleaned according to a strict hygiene plan, which was specially created by hygiene experts.

Das Symbol einer Lüftung

The hotel has a specific virus-containing ventilation concept:

  • Public areas are constantly ventilated (every 5-10 minutes).
  • Ventilation systems are cleaned properly and the filters are replaced regularly.
Das Symbol einer gehenden Person

If possible, the direction of movement when entering and leaving rooms is specified. Observed distances in the waiting area and the entrance are marked accordingly.

Commodities (e.g. menu, cruet, trays) are limited to the most necessary ones. The rest is designed in such a way that cleaning or replacement takes place after each use.

Ein Symbol von Abstand

The distances between the tables ensure that guests can keep the necessary distance of 1.5 m from other people when taking a seat or leaving.

Das Symbol eines Tisches

The tables are disinfected after every guest.

5. How is my room cleaned?

Room cleaning with a hygiene seal

Ein Reinigungssiegel an der Tür eines Zimmers des Beyond Hotels

We have intensified our cleaning concept for increased security. We are using a hygiene seal, which seals every room door until you arrive. The seal offers you absolute security that your room has been cleaned to the highest hygiene standards. Our executive housekeeper checks every room and disinfects everything before applying the hygiene seal to the door. No one will enter the room before you arrive.

The following hygiene standards are applied to every cleaning procedure:

Every housekeeping employee wears a face mask that is changed regularly.

Every housekeeping employee wears fresh gloves per room.

The employees always wear freshly cleaned clothes.

The cleaning utensils are changed after each room.

Bed linen and towels are washed with special disinfectant detergent.

All surfaces such as remote controls, light switches, doork handles, hair dryers, and hangers are disinfected.

Das Symbol einer Zahnbürste

Water and toothbrush glasses are cleaned at the specified temperature in the dishwasher.

Das Symbol eines Fensters

The room is cleaned with the window open to create ideal air circulation.

6. How should I behave in the hotel?

Recommended behavior for your stay with us

The top priority is to comply with the 1.5 m distance rule between people in all rooms, in corridors, stairs and outdoors.

Guests are asked to wear a face mask. The mask can be removed when sitting at the table or in the room.

We recommend washing your hands regularly. We provide disinfection and hand washing facilities with soap and running water.

Sitting together in the lobby without observing the minimum distance of 1.5 m is only permitted for people where the general contact restrictions do not apply.

In order to determine contact persons in the event of a subsequently identified COVID-19 case among guests or staff, a guest list must be kept with details of names, telephone numbers, and the period of stay. The list is treated in accordance with data protection regulations.

7. What we do to protect our staff

Personal hygiene

Our employees are trained in the correct handling of face masks and hygiene regulations.

The staff wear a face mask in rooms where guests are staying as well as outdoors, as long as the distance of 1.5 m cannot be maintained.

Employees with acute relevant symptoms are not allowed to work.

The hotel checks that employees comply with the operational protection concept and takes appropriate measures in the event of violations.

Hand disinfection is available throughout the hotel.

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